HomeNewsLabor Relations Are Fundamentally Misunderstood Whenever Workers Are Called 'unskilled'

Labor Relations Are Fundamentally Misunderstood Whenever Workers Are Called ‘unskilled’

On his second day as mayor of New York City, Eric Adams made an appeal to office-based businesses: He pushed for companies to demand their office workers return to offices sooner than a proposed April timeline.

“You are part of the ecosystem of this city,” he said. “My low-skill workers — my cooks, my dishwashers, my messengers, my shoe shine people, those that work in Dunkin’ Donuts — they don’t have the academic skills to sit in the corner office. They need this.”

Despite being service-based jobs, cooks, bike messengers, and Dunkin’ employees are not “low-skilled workers” lacking the academic skills for office jobs.

Because these jobs require repetitive menial tasks such as making sandwiches and making coffee, they are considered “unskilled” or “low-skill.”

Approximately 80% of American workers are part of this group. And during the height of the pandemic, these laborers were described with one word: essential.

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